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FREE SHIPPING within Malaysia for min. spend RM25. Overseas Free Shipping refer FAQ-Q1. Enjoy BUY NOW PAY LATER at 0% interest installment.
FAQ 常见问题

Q1. Do you offer free shipping?

We provide delivery to many countries through reliable domestic and international courier company.

Please see below the shipping information:

 

Ship to Shipping Fee Estimated Deliery Time
Malaysia Free shipping for order above RM25

West Malaysia : normally 1-3 business days

 

East Malaysia : normally 3-5 business days

 

International

(Outside Malaysia)

Free shipping for order above USD160

15-23 business days delivered via standard shipping OR

 

(5 to 10 working days via Express courier - please contact us if you prefer this option)

 

 

Q2Custom taxes

International custom tax might be applied depending on your countries' taxes policy. These are charged separately by the courier company and are not included in our shipping fees. Custom duty is calculated as a percentage of the value of the goods and it varies depending on the type of goods.

 

 

Q3What are the payment methods available?

Mageline MY offers various kind of payment methods as below :-
Via Ipay88 (Visa or Mastercard / Online Bank Transfer) 

Via Paypal (Visa or Mastercard / American Express / Paypal Funds) 

You should receive an email confirmation immediately after payment is made


 

Q4. Can I cancel an existing order that have been made?

Once the payment is made, your order becomes strictly non-cancellable

 

Q5. How do i track the order?

We'll send you an email containing the courier tracking number once your order has been shipped for your tracking purpose
 


Q6. I still have doubts!

Sorry that we are unable to clear your doubts in this FAQ page. Please send us an email to enquiry@magelinemy.com for further inquiry, or whatapps/wechat/call us at +6017-235 1628.

 


常见问题
 

Q1: 您有提供包邮吗?

我们通过有信誉的国内和国际快递公司为许多国家提供送货服务

请查看以下原价订单的相关送货信息:

 

运送至 运送费用

马来西亚

买 >RM25 免邮费

 

预估运送时间

西马:1-3 个工作日

东马: 3-5 个工作日

 

其他国家

买 >USD160 免邮费

 

预估运送时间

通常15-28 工作日 (普通邮寄)或

 

5-10 天国际快递运送(如果您想选择速到邮寄,请私下联系我们)

 

 

Q2: 关税

快递 可能 会根据您的所在国家/ 地区的关税政策征收额外税费。这个税收不包含在我们的运费当中,是由买方承担因为是快递员向您征收后转交给您国家政府的。

关税会按货物价值的百分比率计算,税率因不同国家/ 地区而异。

 

 

Q3: 有哪些付款方式?

Mageline MY 提供以下各种付款方式:-
通过 Ipay88 (Visa 或 Mastercard / 电子银行) 

通过 Paypal (Visa 或 Mastercard / American Express / Paypal 余款) 

您在付款后会收到电子邮件确认

 

Q4: 我可以取消现有的订单吗?

付款完成后,您的订单是无法取消


 

Q5: 如何跟踪订单?

一旦发货后,我们会电邮快递跟踪号码给您,以便您进行跟踪
 


Q6: 我还有其它疑问?

很抱歉,我们无法在此常见问题里解答您的所有疑问。 请把您的问题发送电邮至 enquiry@magelinemy.com,或者通过whatapps/微信/拨打给我们的热线 +6017-235 1628.